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Certification Number is acquired from GM after the dealership personnel complete certification classes for the service technicians and service advisors. As a Service Advisor, you will own our customer’s experience in the service lane. Course Objectives. Daily Performance Reports are Important to Service Advisor Training. BMW Service Advisor The Service Advisor is responsible for top-notch guest experiences for our guests, while maintaining a detailed and organized system for proper repair processes. CitNOW Integration . Service Advisor. We are an extraordinary company and … The end result is … Training from the experts at CDK lets you and your staff take full advantage of what your system has to offer.

Advanced Parts.
For a service advisor, the key to good comprehension skills is having extensive mechanical and engineering knowledge.

All of these numbers are found in a daily performance report.

Whether you’re speaking to your own technicians, ordering parts, or looking over complex technical documents, the technical aspects of your automotive service training will definitely come in handy, but the learning won’t stop at graduation. Well versed and fully experienced with CDK. Scan-based Stock Check . There are also a few key skills you can work on to help maximize your client base once you begin your career. It comes with a wide range of features, designed to help your dealership run more efficiently, productively, and profitably. On-site Training and Consulting Solutions. Automotive service advisor training will help you provide good, knowledgeable recommendations to ensure repeat business. And that helps you – and your business – get the most from your investment. the ability to do 1 task multiple ways has been both good and bad as sometimes one way is pref and easier but not loved by others which can cause some disruption. Apply now for Kia Service Advisor Assistant job at First Team Auto in Suffolk, VA. ... CDK a plus! PARTS. For CDK customers, it’s the RAP report, but every DMS has something similar: ELR, or effective labor rate, is how much each hour of labor is actually earned by the advisor.
As a Service Advisor, you will own our customer’s experience in the service lane. We are looking for an energetic professional that we can trust.

Follow all company ... First Team Kia is a dynamic part of a company that offers a Team environment, great benefits and ongoing training and support. • Valid BC Driver’s License. • Previous experience in an Automotive Service Advisor role in an asset. Whether it’s CDK Global, Reynolds & Reynolds, or another DMS system, service-specific programs are developed to teach new service advisors how to use their software.

Automotive service technicians and mechanics, which includes service advisors, earned a median annual salary of $40,710, reported the U.S. Bureau of Labor Statistics in May 2018. Being in a position that is deadline based and financially driven by performance, means that being organized, composed, and … The Service Advisor Maintenance was modified for Global Warranty. Training-Service Advisor en-sa | CDK Global. CDK has a wide range of consultancy services to help maximize the impact and effectiveness of your DMS investment. The Service Advisor is responsible for coordinating repairs of customer vehicles. The Certification Number and Contact Phone Number are now required fields. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. • Automobile Dealership experience is an asset. Tablet-assisted appraisals and up-to-the-minute pricing data help your service department perform at the highest level.